# CopyHero Help Center


> Learn product operations across Shopify, workflows, media, research, integrations, Assistant, and settings.


Canonical URL: https://www.copyhero.app/help

## Help articles

- [Agents in workflows](https://www.copyhero.app/help/assistant/agents-in-workflows) — Review evolving agent and workflow behavior before using it in production.
- [Agents](https://www.copyhero.app/help/assistant/agents) — Use agent-related features only as they are presented in your CopyHero workspace.
- [Understand Assistant access](https://www.copyhero.app/help/assistant/assistant-access) — Know what contextual access means when using the in-app Assistant.
- [Assistant](https://www.copyhero.app/help/assistant) — Use the in-app Assistant with clear review and access boundaries.
- [Use the Assistant](https://www.copyhero.app/help/assistant/using-assistant) — Work with the Assistant as a copilot while you remain in control of every decision.
- [Core CopyHero concepts](https://www.copyhero.app/help/getting-started/concepts) — Learn how products, stores, workflows, runs, jobs, and the Product Library relate.
- [Run your first product import](https://www.copyhero.app/help/getting-started/first-product-run) — Import one product to a connected Shopify store and choose whether to start a workflow.
- [Getting started](https://www.copyhero.app/help/getting-started) — Prepare a CopyHero account, import a first product, and understand the main concepts.
- [Get started with CopyHero](https://www.copyhero.app/help/getting-started/overview) — Understand the CopyHero workflow and prepare your first product run.
- [Plans and credits](https://www.copyhero.app/help/getting-started/plans-and-credits) — Find your account subscription information and understand that availability can depend on your plan.
- [Configure inbound webhooks](https://www.copyhero.app/help/integrations/inbound-webhooks) — Receive supported external requests and route them into CopyHero.
- [Integrations](https://www.copyhero.app/help/integrations) — Connect supported services and configure webhooks or shareable resources.
- [Configure Monday.com automations](https://www.copyhero.app/help/integrations/monday-automations) — Send supported CopyHero workflow information back to Monday.com.
- [Connect Monday.com](https://www.copyhero.app/help/integrations/monday-connect) — Authorize a Monday.com workspace for CopyHero integration settings.
- [Configure Monday.com triggers](https://www.copyhero.app/help/integrations/monday-triggers) — Route supported Monday.com changes into CopyHero workflows.
- [Configure outbound webhooks](https://www.copyhero.app/help/integrations/outbound-webhooks) — Send supported CopyHero events to an external HTTPS endpoint.
- [Share resources](https://www.copyhero.app/help/integrations/share-resources) — Bundle CopyHero resources into a shareable link.
- [Manage the image library](https://www.copyhero.app/help/media/image-library) — Upload, find, and reuse image references in CopyHero.
- [Create image templates](https://www.copyhero.app/help/media/image-templates) — Turn reference images into reusable direction for generated product images.
- [Media](https://www.copyhero.app/help/media) — Use reference images and image templates in product work.
- [Use image templates in content blocks](https://www.copyhero.app/help/media/template-content-blocks) — Apply a reusable image reference when configuring template content.
- [Translate images](https://www.copyhero.app/help/media/translate-images) — Translate text in one product image with the Image Translation tool.
- [Metafields](https://www.copyhero.app/help/metafields) — Configure reusable Shopify metafield values for imports.
- [Create a metafield set](https://www.copyhero.app/help/metafields/metafield-sets) — Build reusable groups of Shopify metafields for product imports.
- [Start from a metafield template](https://www.copyhero.app/help/metafields/metafield-templates) — Clone a system-provided starting point into your own metafield set.
- [Use metafields during import](https://www.copyhero.app/help/metafields/use-metafields-during-import) — Attach a saved metafield set when importing products to Shopify.
- [Use the affiliate area](https://www.copyhero.app/help/settings/affiliate) — Find referral links, analytics, payout details, and welcome-gift settings.
- [Import profiles](https://www.copyhero.app/help/settings/import-profiles) — Reuse the same import destination, workflow, and import options across CopyHero and the browser extension.
- [Settings](https://www.copyhero.app/help/settings) — Manage subscription, tags, import profiles, affiliate details, and workspace safety.
- [Security guidance](https://www.copyhero.app/help/settings/security) — Protect workspace access, connected accounts, and automation secrets.
- [Manage subscription and credits](https://www.copyhero.app/help/settings/subscription-and-credits) — Review subscription options and open billing management when it is available.
- [Manage tags](https://www.copyhero.app/help/settings/tags) — Create and maintain tags for organizing CopyHero work.
- [Connect a Shopify store](https://www.copyhero.app/help/stores/connect-shopify) — Add the Shopify destination where CopyHero will publish processed products.
- [Stores](https://www.copyhero.app/help/stores) — Connect, reconnect, manage, and use Shopify destination stores in CopyHero.
- [Manage destination stores](https://www.copyhero.app/help/stores/manage-stores) — Find a Shopify destination store, open its admin URL, import to it, or remove its connection.
- [Publishing and sync](https://www.copyhero.app/help/stores/publishing-and-sync) — Understand how a product’s Shopify destination link affects importing, store views, and publishing.
- [Reconnect a Shopify store](https://www.copyhero.app/help/stores/reconnect-shopify) — Refresh a Shopify store connection after permissions or credentials change.
- [Create a Conversion task](https://www.copyhero.app/help/tasks/conversion-task) — Convert prices and apply optional pricing, exchange-rate, and rounding rules.
- [Create a Custom task](https://www.copyhero.app/help/tasks/custom-task) — Run a reusable prompt on selected product fields and save the result to an output field.
- [Tasks](https://www.copyhero.app/help/tasks) — Create and manage reusable product-processing tasks.
- [Manage tasks](https://www.copyhero.app/help/tasks/manage-tasks) — Find, edit, duplicate, and delete reusable tasks.
- [Product fields for Custom tasks](https://www.copyhero.app/help/tasks/product-fields) — Choose input and output fields safely when configuring a Custom task.
- [Create a Template task](https://www.copyhero.app/help/tasks/template-task) — Build reusable product-description output from template elements.
- [Create a Translate task](https://www.copyhero.app/help/tasks/translate-task) — Configure a reusable task that translates product content.
- [Understand tasks](https://www.copyhero.app/help/tasks/understand-tasks) — Learn what a task does and choose the right task type.
- [CopyHero domain objects and relationships](https://www.copyhero.app/help/technical-reference/domain-objects) — Understand the public product, store, task, agent, workflow, run, and job object model without internal database details.
- [Technical reference](https://www.copyhero.app/help/technical-reference) — Use CopyHero's public object model and exact task input_data formats for supported configuration and integration work.
- [System-managed workflow steps](https://www.copyhero.app/help/technical-reference/system-managed-steps) — Distinguish system-managed scrape, shopify_upsert, and shopify_publish input_data from public Tasks configuration.
- [Contact support](https://www.copyhero.app/help/troubleshooting/contact-support) — Collect the details CopyHero support needs to investigate a product, store, import, or workflow issue.
- [Import problems](https://www.copyhero.app/help/troubleshooting/import-problems) — Resolve problems while bringing products into CopyHero.
- [Troubleshooting](https://www.copyhero.app/help/troubleshooting) — Resolve common import, store, publishing, and workflow problems.
- [No shared destination store](https://www.copyhero.app/help/troubleshooting/no-shared-destination-store) — Resolve the message shown when selected products do not share one destination store.
- [Publishing and sync problems](https://www.copyhero.app/help/troubleshooting/publishing-sync-problems) — Diagnose product publishing and Shopify synchronization issues.
- [Retry failed jobs](https://www.copyhero.app/help/troubleshooting/retry-failed-jobs) — Find the failed step in a workflow run, correct the cause, and retry it.
- [Shopify connection problems](https://www.copyhero.app/help/troubleshooting/shopify-connection-problems) — Fix Shopify connection, credentials, permission, and reconnect errors.
- [Workflow failures](https://www.copyhero.app/help/troubleshooting/workflow-failures) — Find the failed product and job in a workflow run and decide what to do next.
- [Build a workflow](https://www.copyhero.app/help/workflows/build-workflow) — Combine reusable tasks into an ordered workflow.
- [Choose a destination store](https://www.copyhero.app/help/workflows/choose-destination-store) — Select the Shopify store where a workflow run will work with products.
- [How workflows, runs, and jobs fit together](https://www.copyhero.app/help/workflows/how-work-is-organized) — Understand the reusable workflow and the work created each time it runs.
- [Workflows](https://www.copyhero.app/help/workflows) — Build, start, and monitor repeatable product workflows.
- [Start a workflow](https://www.copyhero.app/help/workflows/start-workflow) — Run a workflow for selected products and monitor its progress.
- [Workflow history and job states](https://www.copyhero.app/help/workflows/workflow-history-and-job-states) — Read workflow-run progress and understand the statuses shown in history.
- [Export products](https://www.copyhero.app/help/products/export-products) — Download selected Products or Product Library rows as a CSV file.
- [Import a Shopify collection](https://www.copyhero.app/help/products/import-collection) — Fetch product URLs from a public Shopify collection and import the valid products to a destination store.
- [Import products from a CSV](https://www.copyhero.app/help/products/import-csv) — Upload a CSV with a Product URL column and retain other columns as product import data.
- [Import product links](https://www.copyhero.app/help/products/import-links) — Add Shopify or AliExpress product-page URLs to an import for a selected destination store.
- [Import products](https://www.copyhero.app/help/products/import-products) — Import Shopify or AliExpress products from URLs, CSV files, or a Shopify collection.
- [Products](https://www.copyhero.app/help/products) — Import, organize, review, export, and send products to Shopify.
- [Organize the Product Library](https://www.copyhero.app/help/products/organize-library) — Import products to the Product Library and use folders to group them before publishing.
- [Product details and version history](https://www.copyhero.app/help/products/product-details-and-history) — Open a product record, inspect prior versions, and restore a previous master-record version when needed.
- [Products versus the Product Library](https://www.copyhero.app/help/products/products-vs-library) — Choose Products for a store-focused catalog view or the Product Library for store-independent organization.
- [Resolve invalid links and duplicates](https://www.copyhero.app/help/products/resolve-invalid-duplicates) — Remove invalid import rows or decide whether to import AliExpress products already in your catalog.
- [Review activity and growth](https://www.copyhero.app/help/research/activity-and-growth) — Use Research activity and growth views as signals, then validate before acting.
- [Check Research availability](https://www.copyhero.app/help/research/feature-availability) — Understand the access gate for Research without assuming plan details.
- [Review Research import results](https://www.copyhero.app/help/research/import-results) — Confirm what happened after sending research results to an import path.
- [Research](https://www.copyhero.app/help/research) — Research product opportunities and move selected results into CopyHero.
- [Explore Product Universe](https://www.copyhero.app/help/research/product-universe) — Use the Product Universe research view when it is available to your workspace.
- [Search products](https://www.copyhero.app/help/research/search-products) — Search research results and select products for the next step.
- [Watch competitors](https://www.copyhero.app/help/research/watch-competitors) — Use watched stores and competitor results in Research.
- [Agent input_data](https://www.copyhero.app/help/technical-reference/task-input-data/agent) — Configure the agent job_type with an exact prompt and registered tool objects, including mandatory input_data tool rules.
- [Conversion task input_data](https://www.copyhero.app/help/technical-reference/task-input-data/conversion) — Configure the conversion job_type with safe pricing, rounding, bracket, and destination-currency input_data rules.
- [Custom task input_data](https://www.copyhero.app/help/technical-reference/task-input-data/custom) — Configure the custom job_type with exact prompt, inputFields, outputField, and supported product input_data field names.
- [Task input_data formats](https://www.copyhero.app/help/technical-reference/task-input-data) — Choose an exact public job_type and JSON input_data format for Translate, Custom, Template, Conversion, or Agent configuration.
- [Template task input_data](https://www.copyhero.app/help/technical-reference/task-input-data/template) — Configure the template job_type with exact element types, fields, values, and defaults.
- [Translate task input_data](https://www.copyhero.app/help/technical-reference/task-input-data/translate) — Configure the translate job_type with the exact target_language input_data field and supported run-time store resolution.