Cancel your subscription or delete your account
Where to cancel a subscription or trial, who to write to for account deletion, and where Settings is.
Subscription and cancellation live under Settings in the sidebar. Deleting an account is not available in the app: you ask the CopyHero team.
Where Settings is
Settings is a section at the bottom of the sidebar, not a page of its own. Open it to reach Subscription, Webhooks, Tags, Import profiles, Integrations and Sharing. Affiliate and Help Center have their own sidebar entries.
Cancel your subscription or trial
- Open Settings → Subscription.
- Select Manage Billing at the top right. It opens the billing portal, where you manage your subscription. It shows while you have a subscription, a free trial included.
- Your current plan's card offers Manage Subscription, which opens the same portal.
Per the Terms of Service you can cancel at any time, and a cancellation takes effect at the end of the current term. If you cannot find the option, write to [email protected] and the team helps you cancel. The assistant cannot cancel a subscription for you.
Delete your account
There is no delete-account option in the app. Write to [email protected] from the email address of your account and ask for your account and data to be deleted. The Privacy Notice also links a data request form. Say that you want the account deleted, not only the subscription cancelled.
Delete products, tasks and workflows
You do not need to delete your account to clean up:
Related: manage subscription and credits and contact support.